Solving a variety of technical problems across the entire stack for customers. Communicating with customers and internally to find information. Identifying ways to streamline support and processes.
We always try to have some fun day to day with the team, there is always something new to learn every day. If you have a growth mindset and are self motivated the work is really enjoyable.
We work in an agile format which means mornings usually involve case team stand-ups to voice what each team member is working on and any potential foreseeable blockers. Work after that tends to be a mix of individual and team developing/testing for a given sprint. Work is centred around using the Appian platform (which can be very fun and rewarding when building something so powerful for our clients in such a short time period) and other developer tools which can be learned on the job.
Look at cases and help customers resolve issues with the Appian platform. In my spare time, take up side projects and improve existing processes.