Very nice trainings, the trainer and the facilities, food etc.
The training programs in my role are focused on both technical and customer service skills. i was able to learn about handling transactions accurately, managing reports, and providing good service to clients. there are also opportunities for feedback and guidance from supervisors, which help me improve and build confidence in my work.
My training is literally fast before i did stand-alone as a teller. so i did lots of mistakes. however, i like that chinabank offers wide range of training programs that they even flew me in cebu just to attend seminars about detecting counterfeit money as well as signature verification.
The training programs are helpful and practical, focusing on both technical and soft skills. ive improved in communication, problem-solving, and time management through regular feedback and guidance from mentors.
