Citigroup is an American financial and banking services company, operating one of the biggest banks in the U.S.
#338 of 387 in Business Commerce Management
Leadership has been very tone deaf in relation to the struggles of their employees. Communication has been terrible and the constant layoffs have been devastating.
Since the Jane Frazer became CEO, none can think of
Poor management, job security, lack of stability, no good path for promotions.
Product development and internal communications leave a lot to be desired.
Excellent experience, but frequent restructuring creates uncertainty. 1. Strong brand and credibility 2. Complex problem-solving environment. 1. Organizational complexity/bureaucracy 2. Frequent organizational change.