Process complex individual and sole trader returns, analyse information and perform calculations. I use professional judgment in interpretation and application of Australian tax laws. Ensuring positive customer experience is also a huge part of my role.
My role invoices preparing individual tax returns, checking client docs and ensuring claims comply with ATO. Day to day i assess income and deduction details, communication with client to clarify information and work on complex returns. The tasks are consistent and structured
Answering phone calls and live chat from client; handling with client's income tax returns
