Harvey Norman is a retail icon in Australia with franchises all over the country. There are over 220 stores in 8 countries worldwide.
Sales customer service manager when there isn't one
Managing the electrical department and overlooking the back end part.
Each day is different from the other you don't know what will walk through the door. Few responsibilities that are constantly there are merchandising, ticketing, dealing with customer service and most importantly selling. Other than that I am still learning the back end credit claims, book outs and rosters.
No day is ever the same and there are always different challenges that will present itself, but there is always one goal, which is building a working culture that creates a successful and sustainable business plan. My role involves ensuring that the business has those key ingredients implemented for success and being hands on with the business.